GradeBenchExcellence in Education

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: June 20, 2025

Welcome to Gradebench! We ("we," "our," or "us") are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Information You Provide Directly:

  • Account Information: Name, email address, phone number, and other details you provide when creating an account
  • Contact Information: Information you provide when contacting us for support or inquiries
  • Content: Any content, files, or information you upload or submit through our services
  • Payment Information: Billing details and payment information (processed securely through third-party payment processors)

Information Collected Automatically:

  • Usage Data: Information about how you use our website, including pages visited, time spent, and actions taken
  • Device Information: IP address, browser type, operating system, device identifiers, and other technical information
  • Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website usage
2. How We Use Your Information

We use the collected information for the following purposes:

Service ProvisionTo provide, maintain, and improve our services
Account ManagementTo create and manage your account, process transactions, and provide customer support
CommunicationTo send you service-related notifications, updates, and respond to your inquiries
AnalyticsTo analyze usage patterns, improve our website performance, and develop new features
SecurityTo protect against fraud, unauthorized access, and other security threats
Legal ComplianceTo comply with applicable laws, regulations, and legal processes
MarketingTo send promotional communications (with your consent where required)
3. How We Share Your Information

Service Providers

With trusted third-party service providers who help us operate our website and services

Legal Requirements

When required by law, court order, or government request

Business Transfers

In connection with a merger, acquisition, or sale of assets

Protection

To protect our rights, property, safety, or the safety of others

Consent

With your explicit consent or at your direction

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection
5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods vary based on:

The type of information collected
The purpose for which it was collected
Legal and regulatory requirements
Business needs and legitimate interests
6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

AccessRequest access to your personal information
CorrectionRequest correction of inaccurate or incomplete information
DeletionRequest deletion of your personal information
PortabilityRequest a copy of your information in a portable format
RestrictionRequest restriction of processing under certain circumstances
ObjectionObject to processing of your information
Withdraw ConsentWithdraw consent where processing is based on consent
Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content
Improve website functionality
Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Post the updated policy on our website
Notify you of significant changes through email or website notifications